ABC Learning Privacy Policy

Effective Date: 22 December 2024

ABC Learning is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the New Zealand Privacy Act 2020.

1. What Information We Collect

We may collect the following types of personal information:

  • Personal details: Name, address, email address, phone number.
  • Child’s information: Name, age, and learning level, provided by parents or guardians.
  • Payment details: Billing address and payment information for subscriptions or purchases.
  • Usage data: Information about your interactions with our website and learning platform, such as login times and course progress.

2. How We Collect Information

We collect personal information through:

  • Account registration and profile setup.
  • Enrolment in courses or subscription plans.
  • Purchases of materials from our online shop.
  • Contact forms, emails, or other direct communications.
  • Cookies and website analytics tools to improve your user experience.

3. How We Use Your Information

We use your personal information to:

  • Provide access to our courses, resources, and services.
  • Personalize your learning experience and track progress.
  • Process payments and manage subscriptions.
  • Communicate with you about updates, new courses, or support queries.
  • Improve our website, services, and learning materials.

4. Disclosure of Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third parties when necessary for:

  • Payment processing.
  • Website hosting and maintenance.
  • Complying with legal obligations or protecting our rights.

All third-party providers are required to adhere to strict confidentiality agreements and data protection standards.

5. Storing and Protecting Your Information

We store personal information securely using appropriate technical and organizational measures. Access to personal data is restricted to authorized personnel only.

While we take all reasonable steps to secure your data, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security but are committed to addressing breaches promptly if they occur.

6. Accessing and Correcting Your Information

Under the New Zealand Privacy Act 2020, you have the right to:

  • Access your personal information.
  • Request corrections to your personal information if it is inaccurate or incomplete.

To make a request, contact us using the details provided below. We may require proof of identity before processing your request.

7. Retention of Information

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. Cookies help us analyze website traffic and track your preferences. You can disable cookies in your browser settings, but this may affect functionality.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the revised effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: [email protected]
Phone: 021353794
Postal Address: 270 Downs Road, Darfield, 7572.

Thank you for trusting ABC Learning with your personal information. We value your privacy and are committed to maintaining it.